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(DATE: February 12, 1998)Tj
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(In Re:)Tj
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(H & S Warehouse, Inc.)Tj
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(Claimant)Tj
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(Claims Case No. 98020214)Tj
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(CLAIMS APPEALS BOARD DECISION)Tj
-15.224 -2.125 Td
(DIGEST)Tj
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(A fact finder has a proper basis to question the reliability of a damage\
estimate for transit damage)Tj
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(to household goods)Tj
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(when there is an unexplained difference between the damage claimed and t\
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(damage repaired as noted in the estimate.)Tj
/TT1 1 Tf
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(DECISION)Tj
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T*
(The United States Army Claims Service appeals our January 8, 1998, Settl\
ement Certificate in)Tj
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( )Tj
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38.046 0 Td
(Defense Office of)Tj
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(Hearings and Appeals Claim No. 97100114 to the extent it allowed H & S)Tj
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( )Tj
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29.967 0 Td
(Warehouse a refund of $45 which the Army)Tj
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(offset for transit damage \(bent chimes\) to a)Tj
/Span<>> BDC
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17.494 0 Td
(grandfather clock in a service member's household goods shipment.)Tj
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(\(1\))Tj
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q 1 0 0 1 550.9961 465 cm
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0 g
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( We)Tj
-45.53 -1.125 Td
(will limit our review to a)Tj
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( )Tj
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10.22 0 Td
(brief factual summary and discussion; and accordingly, this decision wil\
l not be cited as)Tj
-10.22 -1.125 Td
(precedent.)Tj
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(Our adjudicators were concerned that the repair estimate did not support\
the bent chime damage)Tj
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( )Tj
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38.68 0 Td
(claimed by the shipper.)Tj
-38.68 -1.125 Td
(The October 6, 1995 repair estimate stated that it would charge $18.50 t\
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( )Tj
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29.519 0 Td
(restring the chains, lubricate the mechanism)Tj
-29.519 -1.125 Td
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20.339 0 Td
(stated that it would charge $34.95 as an estimate fee.)Tj
-20.339 -2.125 Td
(We agree that there is a sufficient basis in the record to show that the\
carrier damaged the chimes,)Tj
/Span<>> BDC
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39.373 0 Td
(but our adjudicators)Tj
-39.373 -1.125 Td
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the)Tj
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30.852 0 Td
(claimed damage. )Tj
7.024 0 Td
(In their view, a)Tj
-37.876 -1.125 Td
(reasonable resolution of the problem at this point was a refund of)Tj
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( )Tj
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26.326 0 Td
(the $45.)Tj
-26.326 -2.125 Td
(As our adjudicators noted, an unexplained inconsistency between the dama\
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/Span<>> BDC
( )Tj
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39.015 0 Td
(estimate and the)Tj
-39.015 -1.125 Td
(damage claimed, is a proper concern when assessing the reliability of th\
e damage)Tj
/Span<>> BDC
( )Tj
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32.821 0 Td
(estimate. )Tj
3.832 0 Td
(See)Tj
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12 0 0 12 473.166 290.25 Tm
( )Tj
(American Van Services,)Tj
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q 1 0 0 1 476.166 289.5 cm
0 0 m
116.953 0 l
h
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12 0 0 12 16 276.75 Tm
(Inc.)Tj
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q 1 0 0 1 16 276 cm
0 0 m
18.322 0 l
h
S
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BT
12 0 0 12 34.3223 276.75 Tm
(, B-247767, Sept. 4, 1992. )Tj
(Perhaps the repairer could)Tj
/Span<>> BDC
( )Tj
EMC
21.496 0 Td
(have offered an interpretation of the estimate which might)Tj
-23.022 -1.125 Td
(have included the claimed damage, but)Tj
/Span<>> BDC
( )Tj
EMC
15.855 0 Td
(the Army Claims Service's recent attempt to contact the repairer was)Tj
-15.855 -1.125 Td
(unsuccessful. The Army did)Tj
/Span<>> BDC
( )Tj
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11.525 0 Td
(not offer any other repair pricing data in the record even though its bu\
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-11.525 -1.125 Td
(have)Tj
/Span<>> BDC
( )Tj
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(been relatively minor. )Tj
11.19 0 Td
(In view of the unreliability of the estimate, the relatively insubstanti\
al dollar)Tj
/Span<>> BDC
( )Tj
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30.741 0 Td
(value of the)Tj
-41.931 -1.125 Td
(damage, and the amount of time that has elapsed between the transportati\
on service)Tj
/Span<>> BDC
( )Tj
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33.655 0 Td
(and the present time, we conclude)Tj
-33.655 -1.125 Td
(that our adjudicators' settlement determination was reasonable.)Tj
/TT1 1 Tf
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(Conclusion)Tj
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(We affirm the Settlement for the reasons stated herein.)Tj
T*
(Signed: Michael D. Hipple)Tj
T*
(Michael D. Hipple)Tj
T*
(Chairman, Claims Appeals Board)Tj
T*
(Signed: Christine M. Kopocis)Tj
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