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(March 27, 2000)Tj
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(National Claims Service, Inc.)Tj
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(Eagle Van Lines, Inc.)Tj
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(Generally, an agency's determination concerning the amount of damages is\
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(agency's findings in the absence of clear and convincing evidence that t\
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(DECISION)Tj
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(The National Claims Service, Inc. \(NCS\), on behalf of Eagle Van Lines,\
Inc. \(Eagle\), requests a refund of $503.50 of)Tj
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(the $1,155 set off by the Army for transit loss and damage of a service \
member's household goods during a permanent)Tj
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(change of station transfer in 1995.)Tj
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(The record shows that Eagle's agent obtained the shipment at Fort Bennin\
g, Georgia, on July 27, 1995, and delivered it)Tj
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(to the member in Anchorage, Alaska, on October 24, 1995. One of the item\
s in the shipment was Descriptive Inventory)Tj
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(Items 111/112, which was described as a 3.1 cubic foot carton containing\
a "RCA VCR S/N303481174 M/N VR526 +)Tj
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(misc., carrier-packed." At delivery, the shipper and Eagle's agent noted\
that the VCR was missing. In the )Tj
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( \(DD Form 1840R\) dispatched to Eagle on November 2, 1995, the member n\
oted that, among other things,)Tj
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(25 CDs and cassettes were also missing from Items 111/112. On the )Tj
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(List of Property and Claims Analysis Chart)Tj
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( \(DD)Tj
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(Form 1844\), the member stated that he paid $450 for his RCA VR526 VCR w\
hen he purchased it in January 1995. He)Tj
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(also claimed that the replacement cost in November 1995 in Anchorage was\
$349.95. The replacement cost was based)Tj
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(on the cost of a new Toshiba M650 stereo High Fidelity VCR. In subrogati\
on to the member's claim, the Army also)Tj
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(claimed $269 for the depreciated replacement cost of the CDs, but this m\
atter is no longer in issue because, in its)Tj
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(administrative report, the Army allowed Eagle the entire $269. The only \
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(NCS contends that there is no basis for a carrier liability of $350 on t\
he VCR and that the proper amount of Eagle's)Tj
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